Privacy Policy

We collect information that you provide directly to us, as well as information collected automatically through your use of our website and services.

Information You Provide

When you fill out our contact form, request a quote, or communicate with us, we may collect: your name, email address, phone number, postal address, project details (preferred product model, dimensions, location), and any messages or notes you share with us.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including: IP address, browser type and version, device type, operating system, referring URLs, pages visited, time spent on pages, and approximate location based on IP. This data is collected through cookies, web beacons, and similar technologies.

We use the information we collect for the following purposes:

• •To respond to your inquiries, provide quotes, and schedule consultations
• •To provide, maintain, and improve our products and services
• •To send you information about promotions, updates, and newsletters (only if you opt in)
• •To analyze website usage and improve user experience
• •To detect, prevent, and address technical issues and security concerns
• •To comply with legal obligations and protect our rights

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• •Essential Cookies: Required for the website to function properly (e.g., remembering your language preference).
• •Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• •Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.

We maintain a presence on social media platforms including Facebook, Instagram, LinkedIn, TikTok, and others. When you interact with our social media content, follow our accounts, or message us through these platforms, those platforms may collect information about you in accordance with their own privacy policies.

We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their privacy policies. When you use social media buttons or share features on our website, the third-party platform may collect information about your activity on our site.

What We Collect from Social Media

• •Messages and inquiries you send us via social media platforms
• •Public comments and interactions on our social media posts
• •Profile information visible to us when you message our accounts

We use this information to respond to your inquiries and provide customer service through the channels you choose.

We may share your information with trusted third-party service providers who help us operate our business:

• •Analytics providers (e.g., Google Analytics) to understand website usage
• •Email and communication platforms to send messages on our behalf
• •Cloud hosting and infrastructure providers
• •Customer relationship management (CRM) tools
• •Marketing and advertising platforms

These providers are contractually obligated to protect your information and may only use it to provide services to us.

We do not sell your personal information. We may share your information in the following circumstances:

• •With service providers who support our business operations
• •With your consent or at your direction
• •To comply with legal obligations, court orders, or government requests
• •To protect our rights, property, or safety, or that of others
• •In connection with a merger, acquisition, or sale of our assets

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Inquiries and project data are typically retained for up to 3 years. You may request deletion of your data at any time (see Section 10).

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

Depending on your location (including residents of California, Virginia, Colorado, and other jurisdictions with privacy laws), you may have the following rights:

• •Access: Request a copy of the personal information we hold about you
• •Rectification: Request correction of inaccurate information
• •Deletion: Request that we delete your personal information
• •Opt-Out: Opt out of the sale or sharing of your personal information
• •Restriction: Request that we limit the processing of your data
• •Portability: Request transfer of your data in a structured format

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• •The right to know what personal information is collected and how it is used
• •The right to opt out of the sale or sharing of personal information
• •The right to limit use of sensitive personal information
• •The right to non-discrimination for exercising your privacy rights

We do not sell your personal information as defined by California law. To submit a verifiable consumer request, contact us at sales@lamdaliving.com.

Our website is accessible to users worldwide. If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our website, you consent to such transfers in accordance with this Privacy Policy. If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the GDPR, including the right to access, rectify, or erase your data, and to lodge a complaint with your local data protection authority.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• •Lamda Living
• •Towson, MD
• •Phone: +1 (410) 258-5543
• •Email: sales@lamdaliving.com

We will make every effort to resolve your concerns promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. Material changes will be communicated through a prominent notice on our website.